• ICMA was established as market research agency serving business-to-business clients and based in Waterloo, Belgium.

  • GMC founded and based in Brussels, Belgium with first focus on IT development and soon after customer satisfaction.

  • GMC started Mystery Shopping activity.

  • ICMA launched CPI (Customer Performance Index) and PPI (People Performance Index).

  • GMC International acquired ICMA international to become ICMA Group.

  • The new website theicmagroup.com is launched.

  • ICMA Group launched 3S, its new & unique research model on Employer Branding to help you win the war on talent.

  • Masters in Excellence, our new concept to optimise the value of companies, is launched